As the publisher of this site, Jungheinrich knows how important it is to you that your personal data is handled confidentially. We would, therefore, like to assure you that we comply with all the statutory requirements for data privacy and data security. In the following, we will provide you with detailed information on the nature, scope and purpose for which personal data is used within our online offering and the websites associated therewith.
You can visit our website at any time without providing details regarding your person. You can prevent the use of tracking and marketing scripts and their cookies and web beacons by only permitting cookies of the category “necessary”. For information about our cookies, visit this link.
When you access the website of Jungheinrich AG, various information is exchanged between your end device and our servers. More information is provided below, in the section covering the purpose of data processing.
In accordance with the requirements of the General Data Protection Regulation (GDPR), you have various rights that you can assert against us. These include the right to file an objection against selected types of data processing, particularly data processing for advertising purposes. More information on this is given in the 'Your rights' section of this page.
If you have any questions regarding our data privacy policies, you can contact our corporate data protection officer at any time. The relevant contact data is provided in the following section.
Name and contact details of the entity responsible for processing and the company data privacy officer
This data privacy policy applies to the data processing conducted by Jungheinrich AG, Friedrich-Ebert-Damm 129, 22047 Hamburg, Germany ("controller") and to the following websites: www.jungheinrich.de and www.jungheinrich.com.
Contact:
Jungheinrich AG
Corporate Data Protection Officer
Frank Jastrob
Friedrich-Ebert-Damm 129
22047 Hamburg
Germany
The corporate data protection officer of Jungheinrich AG can be contacted at the above address, FAO the corporate data protection officer, or at datenschutz@jungheinrich.de.
Purposes of data processing, legal bases and legitimate interests pursued by Jungheinrich AG and categories of recipient
General information
We process users' personal data solely in compliance with the relevant data privacy provisions. This means that user data is processed only where legally permitted – i.e. where data processing is legally prescribed, consent has been provided on the part of the user or on the basis of our legitimate interests pursuant to Art. 6(1)(f) GDPR.
Personal data such as your name, postal address, telephone number or e-mail address is not recorded unless you provide this information voluntarily, e.g. in the context of a newsletter subscription, an application or an enquiry.
We will only use this data for marketing purposes if you have given your prior consent or – insofar as statutory regulations permit this – you have not raised a corresponding objection.
Jungheinrich products can be ordered via Jungheinrich Profishop. The data processing conducted in this context is described in the Profishop data privacy statement.
Your data will be transmitted in an encrypted manner and then stored in a database. Jungheinrich will save and process your data in accordance with the applicable data privacy regulations. Your data will always be kept confidential. All personal details that we collect and process as part of a job application are protected by technical and organisational methods against unauthorised access and manipulation
Applicant pool
If you have applied for a specific position that has already been filled, or if we consider you to be equally or better suited to a different position, or if you submitted a speculative application, we will forward your application within our Group so that you may be considered for future application procedures – provided that you have consented to this processing of your data.
Deletion of data / revocation of consent
Should you withdraw your application, your data will be deleted immediately. If you wish to object to the collection, processing and use of your personal data within the scope of the consent given as part of the application process, please email: karriere@jungheinrich.de
Consent
As part of your application, we ask that you consent to the following:
Please confirm that you accept our data privacy statement: You consent to the Jungheinrich Group collecting all your personal application data for the purpose of carrying out the application procedure and give us your permission to process, use and transfer this data in accordance with our data privacy statement and the applicable data protection laws.
Please consent to us using your application for (other) vacant positions / the applicant pool: If your application is unsuccessful, or if you submitted a speculative application, you consent to the Jungheinrich Group passing on your data within the Group in accordance with our data privacy statement and the applicable data protection laws so that you may be considered and contacted with regard to a (different) vacant position.
Your rights as a data subject
As well as your right to revoke any consent you have given to us, you are afforded the following additional rights where the relevant statutory requirements are met:
Right of access to information regarding the personal data stored by us in accordance with Art. 15 GDPR
Right to rectification of incorrect data or to completion of incomplete data in accordance with Art. 16 GDPR,
Right to erasure of data stored by us in accordance with Art. 17 GDPR, provided that no legal or contractual retention periods must be observed and/or no other legal obligations or rights exist with regard to continued storage
Right to restriction of processing of personal data in accordance with Art. 18 GDPR
Right to data portability in accordance with Art. 20 GDPR
Right to lodge a complaint with a supervisory authority; as a rule, you may contact the supervisory authority of your usual place of residence or workplace or our company headquarters
If you have any questions regarding data protection, you can send an e-mail to karriere@jungheinrich.de. You can also address your questions to our corporate data protection officer, Mr Frank Jastrob, at Frank.Jastrob@jungheinrich.de. Further information is provided in this data privacy statement.
Processing of investor/shareholder data
Categories of processed personal data and data sources
When handling investor-related matters, Jungheinrich AG processes the following categories of personal data:
Contact data (e.g. name, postal address and/or e-mail address)
Information about your shares (e.g. number of shares)
Time of conversations and information regarding general meetings (e.g. the list of attendees of a general meeting, which will also include your name if you attended). In addition to actual Jungheinrich shareholders, the term "investors" also includes potential investors and interested parties.
Purpose and legal basis of data processing
As a rule, your personal data is not transferred to third parties. In exceptional cases, we will grant third parties access to this data if they have been commissioned by Jungheinrich AG to deliver services relating to the management of investor matters. These may be auditors, consultants, banks, investor relations service providers and general meeting agencies. The scope of the personal data provided to these service providers is restricted to that required to deliver the relevant service.
Storage period
The data specified above will be erased when it is no longer required to fulfil legal obligations and no statutory retention period applies. As a rule, data collected within the context of a general meeting is subject to a three-year retention period.
Controller / data protection officer / your rights
Further details regarding Jungheinrich AG as a responsible body, our data protection officer and your data protection rights are provided at the relevant points in our data privacy statement.
Cookies – general information
On our website, we use cookies or other storage technologies (local storage, session storage) of your browser if you have consented to this (Art. 6(1)(a) GDPR), if a legitimate interest exists on our part (Art. 6(1)(f) GDPR) or if this is technically necessary. Our interest in optimising our website is considered legitimate within the meaning of the aforementioned regulation. Cookies are small files that are created automatically by your browser and stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause damage to your device and they do not contain any viruses, Trojans or other malware. The information stored in the cookie is produced in connection with the specific end device used. However, this does not mean that we can obtain direct knowledge of your identity from this information. On the one hand, the use of cookies is intended to make the use of our website a more pleasant experience for you. For example, we use session cookies to determine that you have previously visited specific pages of our website. These are erased automatically when you leave our site. In addition, we use temporary cookies to make our website more user-friendly. These temporary cookies are stored on your end device for a specific set period. If you visit our website again to take advantage of our services, the cookies will automatically recognise that you have visited the site previously and remember the entries and settings that you made so that you do not have to re-enter these details.
On the other hand, we use cookies to record statistics pertaining to the use of our website, to evaluate these statistics in order to optimise our website for you as well as to display personalised information. If you re-visit our website, these cookies will automatically recognise that you have accessed the site previously. These cookies are automatically deleted after a predefined time. Most browsers accept cookies automatically.
However, you can configure your browser such that no cookies are stored on your computer or such that a message always appears before any new cookie is created. Note that you may not be able to use all the features of our website if you completely deactivate the creation of cookies. The storage period for cookies depends on their individual use and is not the same in all cases. The individual storage periods for cookies can be found here.
"jh_medium" cookie for traffic channel tracking
In accordance with Art. 6(1)(f) GDPR (legitimate interest in analysing the success of our online activities), we use the "jh_medium" cookie to store general "channel information" concerning your visit to our website. For this purpose, we use a script that we have developed in-house to record the source of your visit so that we can evaluate the success of these channels (example value: "SEO"). The cookie currently has a maximum lifespan of 6 months. This time can vary according to your browser and may be shorter. No personal data is stored in this cookie. In particular, no IP addresses or user IDs are stored, nor is any website usage behaviour analysed.
Google Analytics
If you consented to the "statistics" category via our cookie banner or cookie consent tool (consent according to Art. 6(1)(a) GDPR), we make use of Google Analytics on our website. This is a web analysis service provided by Google LLC (formerly Google Inc.), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The responsible service provider for the European Union is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland – hereafter referred to as "Google".
We use Google Analytics primarily to pursue our legitimate interest in the statistical analysis of our website and online activities as well as to support the needs-based design and ongoing optimisation of our web presence. To this end, we have concluded a commissioned data processing agreement with Google in which comprehensive data protection is ensured by means of standard contractual clauses.
In this context, cookies are used, pseudonymous user profiles created and information collected. This information includes the following:
Browser type/version
Language settings
Operating system used
Host name of the accessing computer (IP address)
Referrer URL (the page previously visited)
Time of the server request
Loaded pages (URLs and page titles)
Events such as PDF downloads, navigation clicks, etc.
Usage behaviour such as session length, scroll depth, drop-offs
The collected information regarding your usage of our website is combined with a pseudonymous ID (clientID) and transferred to Google servers via an encrypted connection (SSL, HTTPS) and subsequently stored.
We only use Google Analytics with active IP anonymisation. This means that the user's IP address is truncated by Google within member states of the European Union or in other countries party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA before being truncated. In addition to Google LLC, with headquarters in California, USA, the transmitted and stored data may also be accessed by US authorities in individual cases and under specific legal conditions.
Google uses this information on our behalf in order to analyse the usage of our website by visitors, to measure the success of campaigns (e.g. via the Google Ads advertising platform), to compile reports regarding the activities on our website and to deliver additional services related to the usage of this website and general internet use. During this process, pseudonymous user profiles can be created from the processed data.
We have configured Google Analytics such that the transmitted data, which is linked to cookies or clientIDs, is automatically deleted after 14 months, at which point only aggregated data remains. Any data the retention period of which has been reached is automatically deleted by Google once per month.
In general, users can prevent the saving of cookies or running of scripts such as Google Analytics by making corresponding settings in their browser software or by using appropriate plug-ins. In this case, however, users may no longer be able to use all features and functions of this website in full.
If you want to prevent Google Analytics from running, you can do so at any time and with future effect by one of the following methods:
You can revoke your previously granted consent to data collection at any time and with future effect by rejecting the use of cookies and scripts for statistical purposes in our cookie consent manager.
You can download and install Google's official opt-out browser plug-in via the following link in order to deactivate Google Analytics on all websites in your current browser: https://tools.google.com/dlpage/gaoptout
You can use this link to set an opt-out cookie that prevents any future data collection by Google Analytics on this website with your current browser. Note that if you delete all cookies in your browser, you will have to set this opt-out cookie again.
Additional information as well as Google data protection provisions and settings can be found here:
https://policies.google.com/privacy
https://policies.google.com/terms
https://policies.google.com/terms/information-requests
https://marketingplatform.google.com/about/analytics/terms/de/
Google Signals and Google remarketing / DoubleClick
If you consented to the “statistics” and "marketing" categories via our cookie banner or cookie consent tool (consent according to Art. 6(1)(a) GDPR), we also activate the Google Analytics extension Google Signals on our website. Once again, the provider is Google LLC (formerly Google Inc.), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The responsible service provider for the European Union is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland – hereafter referred to as "Google".
With Google Signals, Google Analytics (see section on Google Analytics) records additional information such as demographic data and interest categories for Google users, who have activated personalised ads in their Google settings. Google links this data with individual signals to enable cross-device analyses. However, Google Analytics only makes this data available in anonymised form as aggregated reports, which enable an analysis of general behavioural patterns. We are unable to personally identify you on this basis.
We use Google Signals to better understand the digital journey of our users and to provide personalised ads to users who have previously visited our website (retargeting). To this end, special target groups or Google audiences are created within Google Analytics, which can then be used as remarketing lists via Google's advertising platform Google Ads and, if necessary, DoubleClick cookies in order to provide cross-device, personalised advertising to selected target groups. In this case, the ads can be displayed in Google's advertising network, which includes Google Search, YouTube, other Google products as well as third-party websites that display ads from Google customers.
For this purpose, Google may use the DoubleClick cookie on websites of the Google advertising network and for specific Google services to assist Google Ads customers and publishers with the placement and management of ads on the web. When you open a website and display or click on an ad placed via websites of the Google advertising network, a DoubleClick cookie may be stored in your browser. The DoubleClick cookie ID assigned to your browser is the same as that used when visiting websites on which DoubleClick advertising programs are used. If your browser already has a DoubleClick cookie, no further DoubleClick cookie should be stored.
If you object to the use of Google Signals, you can revoke your previously granted consent for marketing purposes in our cookie consent manager and deactivate personalised ads in your personal Google settings: https://adssettings.google.com/
Further information on Google Signals and Google's data protection provisions can be found here:
https://support.google.com/analytics/answer/7532985
https://policies.google.com/privacy
Facebook pixel (remarketing service)
If you consented to the "marketing" category via our cookie banner or cookie consent tool (consent according to Art. 6(1)(a) GDPR), we make use of the "Facebook pixel" tool of the social network Facebook on our website. The "Facebook pixel" is operated by Meta Platforms Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA or, if you are based in the EU, by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). This also allows Facebook to use the following data for its own purposes:
Usage data (e.g. visited websites, interest in contents)
Metadata and communication data (e.g. device type, access times, IP addresses)
Location data (provided that your end device is transmitting its location)
Information on the processing of your data by or via Facebook can be found at https://www.facebook.com/about/privacy.
Purpose of data processing
We use the "Facebook pixel" based on the aforementioned consent pursuant to the overriding legitimate interests of the controller (Art. 6(1)(f) GDPR) for the following purposes:
Advertising/remarketing:
The "Facebook pixel" allows Facebook to assign visitors of our website to specific target groups ("custom audiences" or "lookalike audiences") in order to display specific advertising and content to these users ("Facebook ads"). Accordingly, we use the "Facebook pixel" to display our placed Facebook ads to those Facebook users who have shown an interest in our online content or who possess specific characteristics (e.g. interests in specific topics or products determined on the basis of the websites visited), which are transmitted to Facebook.
Statistical analysis:
In addition, we use the "Facebook pixel" to measure, analyse and optimise the advertising we post on Facebook, for example, to understand whether users interact with our website after seeing and potentially clicking on an ad.
No "advanced data matching" takes place and no e-mail addresses are uploaded to Facebook (known as "custom audiences from file").
Right to object / revoking consent
By using the "Facebook pixel", we also want to ensure that our Facebook ads match the potential interests of users and are not perceived as annoying. If you do not agree with this usage and/or wish to object to it, you can do so by adjusting your Facebook settings accordingly at: https://www.facebook.com/settings?tab=ads. Moreover, you can revoke your previously granted consent to the use of the "Facebook pixel" at any time and with future effect by selecting "Change your consent" or "Revoke your consent" under "Cookies" at the bottom of our website.
LinkedIn Insight Tag
If you consented to the "marketing" category via our cookie banner or cookie consent tool (consent according to Art. 6(1)(a) GDPR), we make use of the "LinkedIn Insight Tag" of the social network LinkedIn on our website. The LinkedIn Insight Tag is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA or, if you are based in the EU, by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. This also allows LinkedIn to use the following data for its own purposes:
Usage data (e.g. visited websites, interest in contents)
Metadata and communication data (e.g. device type, access times, IP addresses)
Location data (provided that your end device is transmitting its location)
The data collected via the LinkedIn Insight Tag is encrypted and anonymised within a period of 7 days. LinkedIn does not share any personal data with the website owner, but instead provides only summarised reports regarding the website target group and ad performance.
Information on the processing of your data by or via LinkedIn can be found at https://www.linkedin.com/legal/privacy-policy.
Purpose of data processing
We use the "LinkedIn Insight Tag" based on the aforementioned consent pursuant to the overriding legitimate interests of the controller (Art. 6(1)(f) GDPR) for the following purposes:
Advertising/remarketing:
The LinkedIn Insight Tag allows LinkedIn to assign visitors of our website to specific target groups ("matched audiences") in order to display relevant advertising and content to these users ("LinkedIn ads"). Accordingly, we use the "LinkedIn Insight Tag" to display our placed LinkedIn ads to those LinkedIn users who have shown an interest in our online content or who possess specific characteristics (e.g. interests in specific topics or products determined on the basis of the websites visited), which are transmitted to LinkedIn.
Statistical analysis:
In addition, we use the "LinkedIn Insight Tag" to measure, analyse and optimise the advertising we post on LinkedIn, for example, to understand whether users interact with our website after seeing and potentially clicking on an ad.
Right to object / revoking consent
By using the "LinkedIn Insight Tag", we also want to ensure that our LinkedIn ads match the potential interests of users and are not perceived as annoying. If you do not agree with this usage and wish to object to it, you can do so by adjusting your LinkedIn settings accordingly at: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Moreover, you can revoke your previously granted consent to the use of the "LinkedIn Insight Tag" at any time and with future effect by selecting "Change your consent" or "Revoke your consent" under "Cookies" at the bottom of our website.
Data protection representative for the European Economic Area and Switzerland:
Microsoft Ireland Operations, Ltd.
One Microsoft Place
South County Business Park
Leopardstown
Dublin 18, D18 P521, Ireland
During the registration process, you are asked to provide us with the following necessary information:
E-mail address
Title, first name and surname
Full address of your workplace
Telephone number of your workplace
Name and full address of the company at whose instigation or in whose interest you are contacting us.
We require this information to contact you in response to a corresponding request as described below.
The legal basis for the processing of the required personal data is your consent pursuant to Art. 6(1)(a) GDPR.
As well as the data required for registration, you can provide as with additional information that makes it easier for us to identify you and contact you in response to a corresponding request – for example, the customer number of the company at whose instigation or in whose interest you are contacting us.
The customer number is not required to create a Jungheinrich ID user account. The provision of the customer number on your part is not absolutely necessary for the use of the portal and takes place entirely on a voluntary basis.
Use of other Jungheinrich services
With your access to the myJungheinrich portal, you can also make use of other digital products and different web services of Jungheinrich, depending on the specific business relationship. In this context, please note the applicable data protection regulations, which you can find in the respective data privacy statement. For additional information, refer to our Privacy Policy for Digital Products.
The use of some digital services requires validation of your Jungheinrich ID user account. For this purpose, your Jungheinrich ID user account must be linked to a customer account via a customer number. If you are already a Jungheinrich customer, you can specify your customer number during registration, thus allowing us to assign your Jungheinrich ID user account to the customer account of your organisation.
To complete the registration process, you must choose a password with which to log in to your user account in combination with your assigned user name.
If you request activation of specific services via the myJungheinrich portal, we may use the e-mail address or telephone numbers provided during creation of your user account in order to contact you so that we can confirm the personal data provided during the registration process. Unlike the following communication with you, this takes place without any prior request on your part and is done to prevent abuse of our services. The legal basis for this is our legitimate interest according to Art. 6(1)(f) GDPR.
No other use of your data for advertising purposes takes place.
The information required for registration, such as any additional information provided by you on a voluntary basis as well your user name and password (hereinafter collectively referred to as "access data"), is processed only by Jungheinrich and, where applicable, our associated Group companies.
Your registration data is made available to third parties as described below:
Your access data is stored only in databases located in various members states of the European Union (EU). The servers hosting the databases are operated on behalf and at the instruction of Jungheinrich by service providers with which Jungheinrich has concluded a data processing agreement according to Art. 28 GDPR. These service providers include the companies specified in section 1.
Occasionally, your access data may be accessible to service providers who deliver IT services to Jungheinrich. These service providers will process your access data on our behalf and at our instruction only in these instances and only to the extent required to provide the relevant IT services. Jungheinrich has also concluded a data processing agreement according to Art. 28 GDPR with all IT service providers.
Consequently, the legal basis for the processing of your personal data is your consent as well as our legitimate interest according to Art. 6(1)(a) and (f) GDPR.
Information exchange via the myJungheinrich portal
After you have created a Jungheinrich ID user account, your registration data will be processed only by us and our associated Group companies in order to contact you in response to queries or requests that you submit via the myJungheinrich portal with regard to the products or digital services sold or offered by Jungheinrich or our associated Group companies.
Feedback form
The myJungheinrich portal contains a feedback form, which you can use to inform us whether you are enjoying the myJungheinrich portal in its current version, and to provide ideas and requests regarding functionality and information content that you would like to see in the myJungheinrich portal in the future. To allow us to evaluate the feedback effectively, the following data from your Jungheinrich ID user account will be transferred in addition to the information entered in the form: E-mail address, first name and surname. In addition, a country code is transmitted, which is used solely to assign your feedback to a country. This helps us to record customer requirements on a country-specific basis. If you gave your consent to be contacted about your feedback when completing the feedback form, a Jungheinrich employee may get in touch with you via e-mail.
Deactivation/deletion of the Jungheinrich ID user account
The data collected during the registration process is stored for a period of 6 months. This storage period will be extended for a further 6 months every time you log in to the myJungheinrich portal.
You can request the deletion of your Jungheinrich ID user account under "Account" in the myJungheinrich portal. In this case, your user account will initially be deactivated for 30 days. You can no longer log in with a deactivated user account and therefore cannot make use of any registered user services. You can request a reactivation of your user account within this 30-day period. To do so, please send a corresponding request to it-servicedesk@jungheinrich.com. Once the 30 days have passed, your Jungheinrich ID user account will be irrevocably deleted.
Integration of third-party services and content
General information
Based on your consent (Art. 6(1)(a) GDPR) or on our legitimate interest (Art. 6(1)(f) GDPR), we may integrate services and content of third parties on our website. These services include social media functions, videos, map services, CAPTCHA services, tag management services and cookie consent tools. Information on how we use the individual services is provided below.
LinkedIn Lead Gen Form
If, as part of our ad campaign, you complete a form ("LinkedIn Lead Gen Form") on the social network LinkedIn and transmit it to us, you will provide us with personal data which we will use for standard advertising purposes – in particular, to contact you by phone and to provide you with information about our products that may be of interest to you. Information on the service provider LinkedIn and on LinkedIn's data privacy statement is provided in the section above ("LinkedIn"). In transmitting the form to us, you consent to the usage of the transmitted data (Art. 6(1)(a) GDPR).
You have the right to revoke this consent at any time without stating reasons. To do so, please send an e-mail to datenschutz@jungheinrich.de. Once declared, this revocation will affect the permissibility of the processing of your personal data.
Friendly Captcha
We use the “Friendly Captcha” service from Friendly Captcha GmbH, Am Anger 3-5, 82237 Wörthsee on our website. Friendly Captcha is used to check whether data is entered on our website (e.g. in a contact form) by a human or by an automated program. For this purpose, Friendly Captcha collects the following log data:
- The request headers User-Agent, Origin and Referrer.
- The cryptographic puzzle, to solve by your Browser.
- The version of the Friendly Captcha widget used on our website.
- A timestamp.
- An anonymized counter per IP address. The IP address is anonymized by Friendly Captcha using a one-way hash function.
Friendly Captcha does not ask for other information or personal information, such as your name, email, and online profiles.
The data processing that takes place in connection with the use of Friendly Captcha is carried out for the purpose of being able to guarantee the security of our websites. The legal basis for data processing is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the fulfilment of legal requirements to ensure the security of data processing. Further information on how Friendly Captcha handles your data can be found on the website and in the data protection declaration of the provider, which can be accessed via the following links: https://friendlycaptcha.com/, data protection declaration: https://friendlycaptcha.com/legal/privacy-end-users/.
Google Maps
On our website, we use Google Maps to display our location and create route directions. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google".
To allow specific fonts to be displayed on our website, a connection to the Google server in the USA is established when our website is opened. If you access the Google Maps component integrated in our website, Google will save a cookie on your end device via your internet browser. To display our location and create route directions, your user settings and data are processed. We cannot exclude the possibility of Google employing servers in the USA for this purpose.
The legal basis in this case is your consent in accordance with Art. 6(1)(a) GDPR. The integration of this service subsequently also supports our legitimate interest in optimising the functionality of our website.
The connection thus established to Google allows Google to identify from which website your request originates and to which IP address the route description is to be transmitted. If you do not agree with this processing of data, you can choose to block the installation of cookies by making corresponding settings in your internet browser. Further details are provided above under "Cookies".
In addition, Google Maps and the information obtained via Google Maps are used in accordance with the Google terms of service and the additional terms of service for Google Maps. Further details are also available at https://adssettings.google.com/authenticated and https://policies.google.com/privacy.
Google Tag Manager
Based on our legitimate interest (i.e. interest in the analysis, optimisation and efficient operation of our online presence, and as a means of fulfilling transparency and legal obligations within the meaning of Art. 6(1)(f) GDPR), this website makes use of Google Tag Manager. This is a tag management service provided by Google LLC (formerly Google Inc.), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The responsible service provider for the European Union is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland – hereafter referred to as "Google".
This service allows website tags to be managed via an interface. Google Tag Manager implements scripts and general services on our website according to defined rules and triggers, and these in turn may use cookies, tracking pixels or similar technologies and also collect data. Google Tag Manager does not itself act as a tracking or analysis service but instead enables integration of such services as well as the inclusion of opt-out scripts (means of objecting) and similar functions. Google Tag Manager thus serves as an invaluable aid when it comes to fulfilling transparency and legal obligations in the sphere of data privacy. For example, based on the consent you may have given via our cookie consent manager, we can use this service to control whether or not analysis or ad services are integrated in our website.
Further information on Google Tag Manager and Google data protection is available via the following links:
https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/
https://policies.google.com/privacy
https://policies.google.com/terms
Users have the option of preventing the future transmission of statistical and marketing tags from Google Tag Manager. To do so, the user must click on this opt-out link in order to set a Google Tag Manager deactivation cookie in their internet browser. This blocks any future integration via Google Tag Manager for this browser only, and not for other browsers and/or end devices. No existing cookies are deleted. Moreover, we expressly point out that users may no longer be able to use all features and functions of the website in this case. If you delete all cookies in your browser, you will have to set the opt-out cookie again.
YouTube
If you consented to the "marketing" category via our cookie banner or cookie consent tool (consent according to Art. 6(1)(a) GDPR), we may use functions of the YouTube service to display and play back videos on our website. These functions are provided by YouTube, LLC 901 Cherry Ave. San Bruno, CA 94066, USA. Additional information is provided in the YouTube privacy policies.
In this case, the enhanced data protection mode is used which, according to the provider, ensures that user information is only stored during video playback. When the user initiates playback of embedded YouTube videos,
YouTube may employ cookies or other storage technologies to collect information regarding user behaviour. According to YouTube, this is done, among other things, to record video statistics, improve usability and prevent misuse. Independently of any playback of the embedded videos, the integration of the YouTube service may also result in a connection being established to the Google network "DoubleClick", which can trigger additional data processing operations over which Jungheinrich AG has no influence.
Further details regarding the use of YouTube, data protection provisions and setting options can be found here:
https://adssettings.google.com/authenticated
https://policies.google.com/privacy
https://myaccount.google.com/yourdata/youtube
https://www.youtube.com/static?template=terms
https://www.youtube.com/intl/ALL_de/howyoutubeworks/user-settings/privacy/
https://www.youtube.com/intl/ALL_de/howyoutubeworks/user-settings/ad-settings/
https://www.youtube.com/intl/ALL_de/howyoutubeworks/our-commitments/protecting-user-data/
Excentos product guides
If you consented to the "marketing" category via our cookie banner or cookie consent tool (consent according to Art. 6(1)(a) GDPR), we employ product guides on our website to provide users with online product advice, thereby facilitating the product selection process and allowing us to offer improved customer service. The provider of the product guides is excentos Software GmbH, Reiterweg 1, 14469 Potsdam, Germany.
The product guides record the activities of the user, such as selected response options and navigation activities in the product guide. This usage data is permanently stored in a web analysis system operated by excentos. No IP addresses are stored in the web analysis system and all stored data is anonymised. In addition, the product guides or the necessary server services collect the IP address and activities of the user based on a balancing of interests in order to protect against cyber-attacks. This precautionary measure is essential for us to be able to offer our services. The data is retained only temporarily in order to identify potential attack patterns. Thereafter, the IP addresses incl. all log data are fully erased. The user activities during a session with the product guide are also recorded. This is necessary for the basic function of the product guide, incl. its interactions and generated recommendations. This data is merely held in the memory but is not stored persistently.
By using the product guides as well the advice, search and chatbot systems provided on this website, you declare your consent to these conditions.
When using the product guides integrated in this website, you can prevent the collection of your data by the excentos web analysis system and view or change the status by clicking the following link. This sets an opt-out cookie, which prevents the collection of your data on future visits to this website. Alternatively, you can revoke your previous consent for marketing purposes, in which case the excentos product guides will no longer be loaded on our website.
Stackadapt
How We Collect Personal Information
We collect personal information directly from you when you provide information directly to us automatically through your use of our Website and Services or from third parties who you provided information to, such as providers related to our Services. As used in this Privacy Policy, "personal information" is information that could be reasonably used to identify you personally.
Information about our data collection from 2.05.22 – 3.07.22 is outlined below.
You can access, delete and control certain uses of your information as set forth in the "Your Choices" section below.
1. Information we collect from you directly
The information we collect from you directly may include:
Personal contact information, such as full name, telephone number, e-mail address, mailing address and location which we use to respond to your inquiries, provide you with requested products or services and send you information and marketing related to the services we provide you.
Correspondence you send to us, such as information you provide us when you contact us (to inquire about our service, request a demo or make inquiries to our webmaster), provide feedback or make a complaint which we use to reply to your inquiries.
2. Information we collect from you automatically or from third parties
We use "pixel tags" and/or "cookies" to collect information from you when you use our Website or Services or the websites or services of our third party partners. Pixel tags are small bits of code that provide a method of delivery information on a webpage which allows the operator of the page or a third party to collect the IP address of the users of the page. Cookies are small text files that are stored on the browser of a computer that uniquely identify the browser and provide information to the cookie sender. Many websites send cookies to the browsers that are visiting those sites, and many browsers are initially configured to accept cookies. Users can change the browser settings to refuse cookies or to alert them when a cookie has been placed on their browser. The user can check the browser for details in this regard.
At StackAdapt, in accordance with the privacy policies of the websites and advertising networks we work with, we collect personal information including online identifiers and internet activity information such as Internet Protocol ("IP") address, browser information, recent search history, and activity on various websites in order to display effective advertisements. Based on the behaviour and preferences of the users, we seek to group them into certain categories and display the most relevant advertisements to the users in those categories. We strictly follow the privacy policy of the website or other platforms we interact with.
We may also collect IDs assigned by third parties to your browser or device, including Google advertising identifiers, that we use as part of our internal processing operations and to serve ads. Please see Google's Privacy Policy for information about Google's use of your personal data that it receives from partner sites and your ability to control the information collected on these sites.
How We Use the Information
StackAdapt uses your personal information that we collect from you directly, automatically or from third parties to:
Administer, troubleshoot, enhance and manage our Services.
Send processing communications, including updates on your subscription or account.
Send promotional communications such as special offers or other promotions (if you have subscribed).
Manage your account.
Analyze the accuracy and effectiveness of our Website and Services.
Analyzing and understanding our customers and their needs.
Meet obligations as required by applicable laws, i.e. fraud detection, enforcing our business terms and agreements.
Tailor your experience while visiting our website.
Responding to inquiries, complaints and other communications to StackAdapt.
Display advertisements that we believe may be relevant to the user. In seeking to identify relevant advertisements, we use online identifiers and internet activity information to create and refine user segments, to develop and refine algorithms, and to understand better how users' interaction with a website might be of interest to advertisers.
Please note that all of the information we collect about you may be combined, including to help us tailor our communications to you and to develop rich online content and services across our Website and Services. This privacy policy does not cover the practices of third parties, including those that may disclose information to us. If we combine information we receive from those other sources with personal information we collect through the Website and Services, we will apply this Privacy Policy to any personal information received, unless we have disclosed otherwise.
Transfer of data to third parties
A transfer of data to third parties only takes place within the scope of the legal requirements and only to the extent described in data privacy statement. We will only transfer data to third parties where this is necessary, for example, for contractual reasons on the basis of Art. 6(1)(b) GDPR or to support our legitimate interests in accordance with Art. 6(1)(f) GDPR, specifically the efficient and effective operation of our business.
If we employ subcontractors to provide our services, we take suitable legal precautions as well as appropriate technical and organisational measures to ensure the protection of personal data in accordance with the relevant statutory provisions.
Recipients outside the EU
With the exception of the processing described in this data privacy statement, we do not pass your data on to recipients based outside the European Union or the European Economic Area.
Your rights
Overview
As well as your right to revoke any consent you have given to us, you are afforded the following additional rights where the relevant statutory requirements are met:
Right of access to information regarding the personal data stored by us in accordance with Art. 15 GDPR
Right to rectification of incorrect data or to completion of incomplete data in accordance with Art. 16 GDPR,
Right to erasure of data stored by us in accordance with Art. 17 GDPR, provided that no legal or contractual retention periods must be observed and/or no other legal obligations or rights exist with regard to continued storage
Right to restriction of processing of personal data in accordance with Art. 18 GDPR
Right to data portability in accordance with Art. 20 GDPR
Right to lodge a complaint with a supervisory authority; as a rule, you may contact the supervisory authority of your usual place of residence or workplace or our company headquarters
Right to object
If the user does not want Jungheinrich AG to actively use data for internal purposes, the user is entitled to object to this usage and processing at any time in accordance with Art. 21(2-4) GDPR. The user can do so by sending a corresponding e-mail to datenschutz@jungheinrich.de. The special case of legally prescribed data blocking instead of data deletion in accordance with Art. 17-19 GDPR remains unaffected.
Data security
All personal data, including payment data, is transmitted using industry-standard SSL (Secure Sockets Layer) encryption. SSL is a secure, tried-and-tested standard which is also used in online banking, for example. You can identify a secure SSL connection by the prefix "https" (i.e. https://...) in the address bar of your browser, or by the padlock symbol in the lower part of your browser window.
Furthermore, we employ appropriate technical and security measures to protect the personal data we have stored against manipulation, partial or complete loss and unauthorised third-party access. Our security measures are continuously enhanced in line with technological advancement.